Legal

Privacy Policy

We respect your privacy and explain here how we collect, use, and protect personal information.

Last updated: February 10, 2026

Who we are

The Five Isles is a luxury tour operator that designs and manages island travel programs. This policy applies to information collected through this website, our enquiry forms, and travel communications.

Information we collect

  • Contact details such as name, email, phone, and country.
  • Travel preferences including destinations, dates, and group size.
  • Booking details needed to confirm travel services.
  • Technical data such as device type, browser, and analytics events.

How we use your information

  • Respond to enquiries and prepare travel proposals.
  • Confirm reservations with hotels, transport providers, and tour partners.
  • Communicate trip updates, itineraries, and service information.
  • Improve our website, services, and customer experience.

Legal bases for processing

We process personal information to perform a contract, comply with legal obligations, pursue legitimate business interests, and with your consent where required.

Sharing your information

We share personal information with trusted suppliers (such as hotels, transfer providers, and tour operators) and service providers (such as payment processors and IT vendors) only when necessary to deliver your trip or operate our services.

International transfers

Because we operate across multiple destinations, your information may be transferred internationally. We take reasonable steps to ensure appropriate safeguards are in place.

Retention

We keep personal information only as long as needed for the purposes described above, or as required by law and accounting obligations.

Your rights

  • Request access, correction, or deletion of your personal information.
  • Object to or restrict certain processing where applicable.
  • Withdraw consent when processing is based on consent.

If you are a California resident, you may have additional rights under applicable privacy laws, including the right to know, delete, or correct personal information.

Cookies

We use cookies and similar technologies to understand site usage and improve performance. You can manage cookies through your browser settings.

Children's privacy

Our services are not directed to children, and we do not knowingly collect personal information from children under 16.

Contact us

To make a privacy request, please use our contact page.